General inquiries
info@arcternventures.com
Sales Administrator
Harbinger
About Harbinger
Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger’s best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to support the growing demand for medium-duty EVs and Hybrids. Leveraging a foundation of proprietary, in-house developed vehicle technologies designed specifically for commercial and specialty vehicles, Harbinger is bringing a first-of-its-kind EV platform to market, priced at acquisition parity to traditional diesel vehicles. Harbinger: Familiar Form, Revolutionary Foundation.
Key Responsibilities:
- Quote Generation & Management:
- Manage the end-to-end process of creating, revising, and delivering accurate sales quotes in a timely manner.
- Ensure all quotes adhere to established pricing guidelines, discount structures, and customer-specific requirements.
- Liaise with sales representatives to gather necessary information and clarify quote details.
- Sales Order & Contract Processing:
- Process Sales Orders (SOs) and manage Purchase Order (PO) acceptance with meticulous attention to detail.
- Verify the accuracy of all order details, including product codes, quantities, pricing, and customer information.
- Ensure proper documentation is completed and attached for each order and contract.
- Collaborate closely with finance, legal, and fulfillment teams to ensure seamless order flow and timely processing.
- Sales Documentation Management:
- Handle crucial sales-related documents, including Non-Disclosure Agreements (NDAs) and Manufacturer Certificates of Origin (MCOs).
- Ensure proper execution, accurate filing, and efficient retrieval of all contractual and compliance documentation.
- Maintain an organized digital and/or physical filing system for all sales agreements and related paperwork.
- CRM Administration (HubSpot Expertise Highly Preferred):
- Serve as the primary administrator for our CRM system (HubSpot). This includes managing user accounts, configuring custom fields, building and optimizing workflows, and ensuring data cleanliness and accuracy.
- Create and maintain reports and dashboards within HubSpot to support sales reporting needs.
- Provide frontline CRM support and basic training to sales users, troubleshooting issues as they arise.
- Order Fulfillment & Guide Management:
- Maintain Sales Database: Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.
- Serve as the primary point of contact for order fulfillment status inquiries from sales representatives. Proactively communicate updates and potential delays.
- Maintain and version control the company's ordering guide, ensuring it is up-to-date with the latest product information, pricing, and procedures.
- Monitor stock levels, coordinate and track shipments.
- Internal Sales Team Support:
- Coordinate the distribution of important communications such as dealer bulletins, ensuring timely and accurate dissemination to relevant stakeholders.
- Assist with the planning and coordination of sales team events, meetings, and offsites, managing logistics, invitations, and materials.
- Assist with sales forecasting and budgeting.
Qualifications:
- High school diploma or equivalent; a degree in business administration or a related field is preferred.
- Proven experience in a sales support or administrative role.
- Familiarity with sales processes and procedures.
- Knowledge of order processing systems and CRM software.
- Excellent written and verbal communication skills.
- Strong numerical and analytical skills.
- Ability to adapt to changing priorities and work in a fast-paced environment.
- Professional and friendly demeanor.
Rev up your career with our electrifying compensation and benefits package! At Harbinger Motors, we understand that your skills, experience, and expertise are as unique as our cutting-edge electric vehicles. That's why we tailor our offers to suit your individual profile, considering your years of experience, specialized knowledge, and market demands.
In addition to a competitive base salary, our perks charge ahead of the competition:
- 100% Comprehensive Health Coverage: You are covered with top-tier medical, dental, and vision insurance.
- Accelerate Your Wealth: As an early stage employee, you'll have the opportunity to rev up your financial future with early-stage stock options.
- Unleash Your Time: Take control of your work-life balance. Salaried teammates receive flexible PTO and the freedom to celebrate holidays and wellness days as you see fit.
- Cruise into Vacations: Enjoy an exciting annual vacation stipend to help you recharge your batteries.
- Fuel Your Day: Forget brown bag lunches; we've got you covered with paid lunches and dinners to keep you energized.
These are just a few of our benefits and perks, as we're constantly adjusting and adding more benefits to best serve our teammates. At Harbinger Motors, we don't just offer jobs; we provide the fuel for your career journey. Join us in shaping the future of sustainable transportation, where your hard work and dedication are always rewarded.
Get ready to drive your career forward with us!